We are continuously expanding our language support to ensure a seamless verification experience for all users, regardless of their preferred language.
What’s new? We have added two new languages to the Identity Verification (IDV) flow: Traditional Chinese (中文 繁體) and Korean (한국어). These languages are now available globally for all partners and their users.
Key updates:
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Broader Reach: Users from Taiwan, Hong Kong, and South Korea can now complete their verification journey in their native language, significantly improving user experience and conversion rates.
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No Configuration Needed: Both languages are automatically added to the global language switcher. Your existing Chinese Simplified (简体) settings remain unchanged.
Providing a localized experience is key to building trust during the sensitive verification process. By removing language barriers for millions of speakers in these regions, you reduce friction and ensure a smoother onboarding process for your international customers.
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